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Rasa Open-Source Bot Framework

Description

Supports deployment and management of Rasa-based conversational AI bots for customers who require on-premises NLU and dialog management. The platform handles Rasa bot lifecycle, channel connectivity, and escalation to human agents.

Canonical use case

A government agency deploys a Rasa bot on-premises to handle citizen enquiries about permit applications, with strict data-residency requirements preventing the use of cloud NLU services.

Open Items

  • [ ] Canon alignment — populate canon_axiom_refs or confirm no existing axiom applies
  • [ ] Dependency assessment — set dependencies_assessed: true once SA has reviewed the full chain
  • [ ] effort_estimate — replace 0 with rough engineering days (order of magnitude)
  • [ ] public_description — write the public-facing description before publishing