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CRM Marketplace Publishing

Description

Maintains ExpertFlow CTI connector listings on Salesforce AppExchange and Microsoft AppSource, enabling customers to install certified integrations directly from their CRM's marketplace with standard security review compliance.

Canonical use case

A new customer discovers the ExpertFlow connector on AppExchange, installs it directly into their Salesforce org, and completes configuration in minutes without a custom integration project.

Open Items

  • [ ] Canon alignment — populate canon_axiom_refs or confirm no existing axiom applies
  • [ ] Dependency assessment — set dependencies_assessed: true once SA has reviewed the full chain
  • [ ] effort_estimate — replace 0 with rough engineering days (order of magnitude)
  • [ ] public_description — write the public-facing description before publishing