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SIP Trunk Interconnectivity

Description

Manages SIP trunk configurations to PSTN carriers, direct routing providers, and enterprise PBX systems. Covers registration, codec profiles, DTMF negotiation, and trunk-level capacity management.

Canonical use case

A multinational company connects its country-specific PSTN carriers to the contact centre platform via SIP trunks, maintaining local phone numbers while centralising call routing.

Open Items

  • [ ] Canon alignment — populate canon_axiom_refs or confirm no existing axiom applies
  • [ ] Dependency assessment — set dependencies_assessed: true once SA has reviewed the full chain
  • [ ] effort_estimate — replace 0 with rough engineering days (order of magnitude)
  • [ ] public_description — write the public-facing description before publishing