Rasa Open-Source Bot Framework

Description

Supports deployment and management of Rasa-based conversational AI bots for customers who require on-premises NLU and dialog management. The platform handles Rasa bot lifecycle, channel connectivity, and escalation to human agents.

Canonical use case

A government agency deploys a Rasa bot on-premises to handle citizen enquiries about permit applications, with strict data-residency requirements preventing the use of cloud NLU services.